Gulf Air has signed a two-year renewal deal with air transport IT specialist, SITA, for network, messaging and voice services. SITA is providing the airline with a comprehensive global network infrastructure, Type B Messaging services, a mail platform for operational messages and global voice and data services.

Commenting on the renewal, Gulf Air Acting chief executive officer Maher Salman Al Musallam said: “At Gulf Air we are committed to providing our customers with superior service standards, and that encompasses a broad range of deliverables extending to our technological capabilities. We endeavor to have the best technology in place to ensure we operate as efficiently and cost-effectively as possible.” 

Gulf Air director information technology, Jassim Haji said: “We are delighted to renew our existing agreement with SITA, following a successful relationship to date that has spanned over 40 years. SITA’s support to Gulf Air’s information technology function ensures our capabilities not only meet industry standards, but exceed them in capability and efficiency.”

Hani El-Assaad, president, SITA Middle East, India and Africa, commented: “SITA is helping Gulf Air optimise its network, messaging and voice services. This will reduce operational costs and improve service quality and availability. It will also enable the airline to communicate with the entire air transport industry quickly and efficiently using the SITA messaging distribution network.”

Pictured (left to right) are: Jassim Haji said, Gulf Air Director Information Technology; Maher Salman Al Musallam, Gulf Air Acting Chief Executive Officer; Hani El Assaad, President, SITA Middle East India & Africa; Roger Nakouzi Regional Sales Director, SITA Middle East, India & Africa.