Jettainer, a wholly owned subsidiary of Lufthansa Cargo AG, has been certified according to ISO 9001 following an extensive audit. The certification proves that the company has an effective quality management system in all its corporate divisions. As an external service provider, Jettainer operates and manages the ‘world’s largest’ container and pallet fleet for 16 airlines in all.
Martin Kraemer, head of marketing & PR at Jettainer, said: “As a services provider, we’re always seeking to improve our customer operations. That’s why the ongoing development of structures and processes with regard to achieving a greater focus on our customers plays a vital role for us. We want to reinforce this aspiration by means of this certification.”
The certification is valid for two years and relates to the corporate head office in Raunheim near Frankfurt. The next audit is scheduled for 2016, with new certification due in the following year.