Aerospace logistics provider B&H Worldwide has been appointed by Ontic as its specialist warehouse and inventory management company for worldwide Ontic-owned AOG support assets. A B&H dedicated, climate-controlled facility at Heathrow will act as principal service centre with a central store providing a 24/7/365 operation.

All items that form part of the inventory are produced by Ontic, a wholly owned subsidiary of BBA Aviation plc and a leading manufacturer or OEM-licenced parts, which also provides MRO services for legacy aerospace platforms from facilities around the globe.

The facility’s close proximity to London Heathrow with its unparalleled range of international destinations makes it an ideal place to locate the centre, it said.

All shipments from Heathrow will be coordinated through B&H’s unique OnTrack web portal where customers can login to have their parts despatched – with full instructions – at any hour of the day or night.  Parts are received at B&H’s Heathrow facility from all over the world with many being integral elements of the exchange program Ontic operates with its customers.  From there the logged-in customer has a choice of how the items are received, can see where the stock is, what the stock levels are and see photos of it.  Once the required item is selected he can complete the whole process via OnTrack.

“The bespoke nature of our service solution is what appealed to Ontic,” said B&H Worldwide’s customer solutions manager, Chris Allen.  “It’s the kind of customer service where our specialist knowledge of the aerospace logistics industry stands out from the crowd and where we can deliver the highly technical support Ontic requires from producing the correct documentation to providing electro-static equipment and a humidity controlled atmosphere for storing their parts”.

In addition to providing the global inventory service B&H is also able to act as a fulfilment centre for delivery of AOG freight shipments where required by Ontic.