DHL, the world’s leading logistics company, has appointed Alfred Goh as regional head of customer solutions and innovation (CSI) Asia Pacific, providing the company’s largest and strategically important customers with simplified access to the full offering of DHL across the business units — from express, forwarding, warehouse management to e-commerce services. CSI is uniquely positioned in the logistic industry, offering strategic and professional account management, deep sector expertise and industry leading innovation, through an integrated, cross-divisional and customer-centric approach, across all parts of the customers’ supply chain and global network.
Goh will also maintain his position as president of fast growing enterprises, the DHL division responsible for partnering companies in the emerging markets to penetrate new territories, and also to expand their business globally.
Since joining DHL in 2004, Goh has spearheaded supply chain consultancy projects, including developing value proposition, designing, optimizing and implementing supply chain solutions for top DHL customers globally. The solutions developed span across express logistics, air freight, ocean freight and contract logistics. Goh was also responsible for supply chain systems design, pricing and profitability.
“Alfred’s decade-long expertise in delivering counsel to businesses across different industries puts him in good stead to lead our Asia Pacific team in serving some of the world’s largest companies,” said Bill Meahl, chief commercial officer, DHL. “His latest role which achieved significant business growth in our fast growing enterprises division is crucial in ensuring the upward growth of our customers and our own business. Alfred’s entrepreneurial acumen will also play a vital role in revitalizing supply chains throughout the region amid the changing economic climate.”
“In recent years, the chance to work closely with fast growing companies in Asia and Latin America provides me with good insights into new trends and developments, especially in the emerging markets. We are in a period where the logistics industry is undergoing transformation, and with that comes many new opportunities for DHL,” said Alfred Goh, regional head, DHL Customer solutions and innovation Asia Pacific and president of fast growing enterprises.
“I’m extremely excited at the chance to apply my experiences with some of the world’s most successful growth stories. I look forward to working closely with my Asia Pacific leadership team to develop more innovative, efficient, and agile supply chains for businesses big and small throughout Asia Pacific,” Goh added.