Worldwide Flight Services (WFS) is transitioning from reactive to preventive and predictive maintenance for its assets in Europe (at least) with a newly tested computerised maintenance management system (CMMS) from software specialists Fiix

WFS has piloted the CMMS solution at its airport operations in Paris, Madrid, and London, and now plans to roll it out at other stations across Europe in 2023. The new solution is expected to help optimise the performance, reliability, and sustainability of its cargo handling, equipment, and facility assets.

WFS said trials have confirmed the system’s ability to reduce equipment downtime, improve productivity, and reduce maintenance costs. In the UK alone, equipment breakdowns and maintenance call-outs were reduced from 60 in May of last year, before the trial started, to 12 in October, the company noted.

“WFS has a significant and diverse range of cargo handling equipment and facility assets which enables us to meet our customer service goals and helps to ensure safety and security across our cargo operating environment,” said Sebastien Burnier, head of operations and transformation at WFS.

“This not only means having the right equipment in the right place at the right time, it also requires every piece of equipment to be operating efficiently to perform the tasks required. Using the Fiix CMMS system gives us full visibility of our equipment via a clear and precise dashboard. It will help us to maintain the highest levels of service, improve productivity, and reduce the downtime and cost pressures of failed or under-performing equipment,” he added.