SingPost, FedEx team up on parcel drop-offs

by Payload Asia

SingPost and FedEx Express have come to a memorandum of understanding (MOU), which is expected to provide greater convenience for FedEx customers who can now make parcel drop-offs at select SingPost stations. 

The two companies have initiated a 3-month trial on 25 September that will allow the option of dropping FedEx parcels at POPStop counters located at within six participating post offices across the city state, with no additional charges. 

FedEx said the main objective of the partnership is to enhance operational efficiencies and elevate the customer experience by expanding drop-off options to more locations for cross-border shipments. 

POPStop is a dedicated facility for e-commerce parcel-related transactions available in post offices, which include the lodgment of parcels and returns. Manned by its own staff, SingPost will hand over the parcels to FedEx daily from the following six postal offices: 

  • Punggol (80 Punggol Field, #B1-01, 21 Community Club, Singapore 828815) 
  • Raffles Place  (Ocean Financial Centre, #B1-11, 10 Collyer Quay, Singapore 049315) 
  • Tampines  (5 Tampines Central 6, #01-24/25, Telepark, Singapore 529482) 
  • Woodlands Central (900 S Woodlands Dr, #03-05/06 Civic Centre, Singapore 730900)
  • Jurong West (492 Jurong West Street 41, #01-42, Singapore 640492) 
  • Marine Parade (80 Marine Parade Rd, B1-83A, Singapore 449269) 

“Our collaboration with SingPost represents a strategic alliance between two companies dedicated to making it simpler and more cost-effective for Singapore businesses to penetrate new markets leveraging FedEx’s unparalleled global network, differentiated service portfolio and advanced digital tools” said Eric Tan, Managing Director, FedEx Express Singapore. 

“We are thrilled to be collaborating with FedEx and enabling parcel drop-offs at our post offices. Not only does it enhance consumers’ experiences by bringing about greater convenience and ease, but also maximises the use of our network. Consumers sending out parcels no longer have to wait at home for pickups and can better plan their day,” said Neo Su Yin, CEO Singapore, SingPost.