dnata is consistently striving towards service excellence in safe and secure cargo handling, and recently it received the International Air Transport Association’s corporate certification for competency-based training and assessment (CBTA) for dangerous goods across its entire network.

The company’s participation in the programme, which started earlier this year, provides a guarantee of quality handling for customers, ultimately reducing additional auditing and training requirements and development costs.

IATA said the safe transport of dangerous goods is a priority for the industry, with training being a foundational element. In this regard, dnata said the achievement is a result of consistent investment in people, training and process improvement across its airport operations businesses.

The company’s recent initiatives include the launch of a dedicated working group, who conducted an 18-month review of how dnata evaluates and delivers all dangerous goods training requirements, to comply with IATA’s framework approach.

dnata implemented the solutions in January 2023, and its global operations underwent a formal and comprehensive audit process between March and August 2023, covering all aspects of its training management systems and the delivery of the CBTA programme.

In recent years, the Dubai-based handler has significantly invested in its operations to further enhance safety and improve efficiency in the handling of dangerous goods. In 2021, it became the first air services provider to adopt IATA’s Dangerous Goods Autocheck (DG Autocheck) platform for the acceptance of dangerous goods shipments.