Someone who only wanted to be known as "a regular Payload Asia reader for ages", reacted to an article in our Express pages last month, which reported that UPS was facing a law suit over the use of inaccurate measurement systems for packages. The Regular Reader claimed that the article missed the critical point and basis of the suit, and alleged that "UPS was using optical technology measurement hardware that is not certifi ed as accurate by local weights and measures authorities." The Regular Reader advised us to visit http://www.upsoverchargedme.com formore details.

He added that: "Not only UPS, but all integrators use the same technology, and also use this hardware at foreign hubs. Volumetric charges derived by use of non-certifi ed equipment affect foreign shippers and apply to user accounts inforeign locations.

"For example, a package being shipped SIN-ORD or ORD-SIN would be measured by a non-certifi ed optical scanner at the respective Asian hub of the integrator.

"The larger issue transcends Mail- Boxes franchisees and the USA market. If legal-for-trade certifi cation compliance is required at the supermarket, why are retail parcel shippers subject to a lesser standard?, our Regular Reader wondered rhetorically.

Since UPS was not immediately available for comment when we published the item in our June issue, perhaps the integrator could shed some light on this issue now. Our pages are always open for comment.