dnata has launched a cloud-based platform in partnership with software provider Siemens Digital Logistics, which would ensure just-in-time freight handling across its Dubai operations.

ADM (Appointment and Dock Management) allows freight forwarders to book an appointment online with the cargo terminal to deliver and pick up consignments and determines the optimal slot for delivery or acceptance of goods.

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The system considers multiple parameters, such as shipment characteristics, flight details, vehicle types, and other business-relevant factors, to intelligently predict the duration and suggest an appropriate slot based on the historical behaviour of the forwarders and the flight schedule.

The platform allows terminal operators to see demand in real time, enabling them to plan the required resources, and it coordinates with Dubai Customs to schedule inspection activities.

“ADM is a crucial element in our digital transformation programme. It seamlessly integrates into Calogi, our existing trading platform for the air cargo community, which connects over 800 supply chain partners with 2,000 users,” said Bernd Struck, senior vice president for UAE cargo and DWC airline services at dnata.

The new platform integrates around 800 freight handling agents and manages already more than 600 appointments per day, dnata said, adding that its has reduced the average handling time at its cargo terminals by more than 60 percent to an average of 30 minutes.

As part of its digital transformation, the company has also launched One Cargo, a cargo management system that steers all processes and manages its air cargo operations on a single technology platform.