ECS Group is reorganising and taking the archetypal GSA structure to a whole new level with a new ‘augmented GSA’ concept that is built on four pillars: new abilities, technology, commercial, and sustainability.
The company said emerging digital development and platforms, complex commodities and regulations, and a growing emphasis on the United Nations’ Sustainable Development Goals have resulted in companies wanting to adapt to these changes to stay relevant.
“Over the course of the past almost quarter of a century, serving hundreds of airlines of all shapes and sizes across the globe, ECS Group has developed a huge and diverse skill set, and it is this that we have now structured to form our innovative Augmented GSA concept,” explained Adrien Thominet, chairman and chief executive of ECS Group.
“Though we already began developing a number of the individual components during the past 2-3 years, the devastating effect of the pandemic on the aviation industry recently has increased the problems that our concept is designed to solve.
As smaller and medium-sized airlines begin to ramp up again, they may face a number of organisational challenges, many of them related to lack of staff.”
Thominet noted that the new concept goes far beyond the traditional sales activities.
For instance, the New Abilities pillar contains 10 single modules, including a total cargo management (TCM) solution which covers all operational requirements, a data-scanning service, or a quality and safety management component.
ECS says the four pillars, as well as their individual components, can be selected as required, enabling any airline partner to configure a completely individualised support structure.
The company said it will introduce the pillars and components in greater detail over the course of the next weeks and months, along with new brand names. It announced signing a long-term agreement with CHAMP Cargosystems at IATA’s World Cargo Symposium happening this week in Dublin.