Crystal manufacturer and jewelry brand, Swarovski, has partnered with Kuehne+Nagel for a fulfilment and distribution centre in Tessenderlo, Belgium to speed up the deliveries to its customers in EMEA.
The hub is part of a 70,000-sqm fulfilment centre that is fully operated by Kuehne+Nagel. The forwarder said Swarovski invested a fully automated shuttle technology and established an end-to-end transportation management service that covers inbound flows, distribution to the stores and B2C delivery flows.
Aside from managing Swarovski’s entire B2B and B2C supply chain, including quality control management and reverse logistics, Kuehne+Nagel also handles value-added services in terms of outbound packaging . This includes refined gift wrapping and customized gift cards typical for Swarovski’s luxury customer experience.