ECS Group is offering a scalable solution for airlines looking to tap the revenue opportunities in transporting mail and e-commerce parcels.
The new solution covers two service levels, as Adrien Thominet, executive chairman of ECS Group, pointed out:
“We offer a fully functional and highly experienced interface on two essential levels: Commercial and System. Commercial ensures that parcel flows are matched with regular, available cargo capacity. System and consultancy refer to set-up procedures that enable airlines and postal operators to continue using their documentation processes, regardless of whether they use CNs or AWBs.”
With e-commerce shipments growing and now comprising 20 percent of air freight, the general and cargo sales agent said airlines are now adapting and allocating warehouse and staff resources and restructuring or partnering with logistics providers to provide optimum parcel handling. ECS Group’s Mail & More can cover the commercial side of operations.
“Mail & More completely removes the challenges and complexity that mail or e-commerce bring to an airline’s operational processes,” noted Jonathan Fredericks, Mail & More managing director.
“We act as an affiliated, specialised team to our airline customers, and cover the entire process from commercial responsibilities to capacity sourcing and allocation, all the way through to digital support.”
The one-of-a-kind solution brings postal operators and e-commerce consolidators together with ECS Group’s airline portfolio to swiftly match demand with capacity. It features an in-house digital support solution, Mail EDI, which allows end-to-end tracking and ensures quality compliance in line with airlines and postal operators processes, as well as UPU regulations. It also allows reporting, performance steering, tracking and tracing, accounting, and billing, the company noted.
Mail & More has seen e-commerce and mail volumes grow almost 80 percent from 480 tonnes in 2022 to 900 tonnes last year. The company claims it is the only GSSA to offer this service as a comprehensive package, which developed from its long-standing experience in airmail.
