DHL has appointed Tay Yi Ning as the new head of its Asia Pacific Innovation Centre in Singapore, where she will lead a team dedicated to innovation-focused customer engagements and fostering open and collaborative discussions amongst solutions providers and startups. 

In her new role, Yi Ning plans to further advance the innovation center’s position to become a reference for futuristic logistics solutions and customer centricity. 

Yi Ning started her career at DHL Group in 2008 with the technology business development team of DHL Global Forwarding.  She moved to the DHL Customer Solutions and Innovation team in 2015 as regional customer director for the technology sector, until she assumed the latest post. 

With nearly 20 years of experience in customer relations with DHL, she will play an important role in connecting customers, business partners and solution providers to explore the latest technologies that can be integrated into viable and scalable solutions for logistics operations. 

Launched in 2015, the DHL Innovation Center in Singapore is the company’s first in Asia Pacific. The center offers workshops and tours for customers, partners and thought leaders to share their expertise and explore the latest logistics trends. Other innovation centers are in Troisdorf, Chicago, and Dubai, 

“Our aim at the DHL Asia Pacific Innovation Center is to generate new ideas using smart logistics solutions that meet our customers’ pain points and address today’s global challenges,” said Yi Ning Tay, Head of Asia Pacific Innovation Center, DHL Customer Solutions & Innovation.