Dnata’s new customer service centre for export cargo customers in Dubai was officially inaugurated today. Located in Dubai Airport Free Zone - Freight Gate 5, dnata said this new export centre marks the beginning of a product improvement programme for airlines, freight forwarders and shippers. Spanning over 5,000 sqm with 50 dedicated staff, the centre is expected to serve approximately 700 customers a day and handle 25,000 tonnes of export cargo per month. With new export counters, a … [Read more...] about Dnata launches new cargo customer service centre in Dubai
Ground Handling & Cargo Terminals
Lufthansa, Cathay Pacific under one roof for Hong Kong cargo handling
As a key milestone of the joint business agreement (JBA) between Lufthansa Cargo and Cathay Pacific Cargo, which was announced in May, Europe’s largest air cargo carrier has moved its local freight handling into the Cathay Pacific Cargo Terminal (CPCT) in Hong Kong. The move, which took effect on 1 October, benefits customers of both carriers, with one single location for export drop-off and import delivery arrangements. As part of the JBA, both cargo carriers are working closely together … [Read more...] about Lufthansa, Cathay Pacific under one roof for Hong Kong cargo handling
Payload Asia honours excellence in the air cargo supply chain
In the closely fought, highly coveted category of Overall Carrier of the Year at the 5th annual Payload Asia Awards 2016 held on 29 Oct, it was the Gulf carriers who walked away with top honours for both the Customer Choice Award which went to Qatar Airways Cargo and the Industry Choice Award which was awarded to Emirates SkyCargo. For Emirates this is a repeat performance in this category while Qatar Cargo took home the award for the first time at the Gala Awards Dinner held in Hong Kong for … [Read more...] about Payload Asia honours excellence in the air cargo supply chain
Shenyang airport eyes pharma with Hactl
Liaoning Airport Management Group Co., Ltd – the owner of Shenyang Taoxian International Airport in northeast China – has entered into a Strategic Cooperation Framework Agreement with HACTL Development Holdings Ltd (HDHL - the business development arm of Hactl Group) as a first step in developing the airport as a major regional cargo hub. Shenyang Airport currently has one runway and one cargo terminal which is a joint venture between the airport, China Southern Airlines and Sinotrans. It … [Read more...] about Shenyang airport eyes pharma with Hactl
IAG Cargo gives advanced animal care at Madrid
IAG Cargo has announced the launch of its enhanced animal handling capabilities at Madrid-Barajas Airport. From this month, every pet travelling through Madrid will benefit from a full veterinary check-up and a new 25-strong care team dedicated to ensuring the safe transit of each animal. The veterinary check-up, undertaken by qualified staff from the Hospital Veterinario Alberto Alcocer will take place every two hours with staff continuously monitoring food and water intake. In addition, … [Read more...] about IAG Cargo gives advanced animal care at Madrid
Payload conference shaping up to be best yet
This year’s highly anticipated Payload Asia Conference and Awards in Hong Kong on 28-29 September – now in its fifth year – is shaping up to the best event to date. Two days of hot topics in the air cargo supply chain will be discussed in six roundtables – Hub or Hubris, Disruption, E-commerce, Dangerous Goods, One Belt – One Road and Maindeck. A facility tour hosted by Hong Kong Air Cargo Terminal Ltd (HACTL) will also be a key event on the first afternoon. Networking will also be a key … [Read more...] about Payload conference shaping up to be best yet