The Cathay Group (Cathay) has committed more than HK$100 billion in investments over the next seven years as part of its bold strategy to further elevate its customer experience, and strengthen Hong Kong’s international aviation hub status riding on the Three-Runway System. This encompasses major investments in its fleet, cabin products, lounges, and digital and sustainability leadership as it sets its sights on growing for its customers, its people and its home, Hong Kong. Cathay Group Chair … [Read more...] about Cathay to invest over HK$100 billion to strengthen Hong Kong’s international aviation hub status
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Swissport achieves ISO 9001 certification for global quality management
Lloyd’s Register Quality Assurance (LRQA), a leading global certification body, has granted ISO 9001 certification to Swissport International following a successful assessment of its Quality Management System (QMS). This achievement underscores Swissport’s dedication to consistently delivering high-quality services and exceeding customer expectations across its entire operation. The company’s adherence to the highest quality management standards fosters efficient processes, continuous … [Read more...] about Swissport achieves ISO 9001 certification for global quality management
Safeguarding luxury: Navigating high-value cargo insurance for fine art, jewellery, and beyond
The transport of luxury items—from fine art to jewellery—spans global markets, and the importance of high-value cargo insurance cannot be overstated. With Asia’s emerging middle-class and high-net-worth individuals investing in such valuables, businesses must navigate a complex landscape of international regulations and physical risks. High-value cargo insurance doesn’t just mitigate the potential for loss and damage during transit; it also provides peace of mind amid the uncertainties of theft, … [Read more...] about Safeguarding luxury: Navigating high-value cargo insurance for fine art, jewellery, and beyond
In a boost to Dubai’s GDP, DXB sets record with 44.9 million guests in first half
Dubai International (DXB) has raised the bar on its contribution to Dubai’s economy by welcoming a record 44.9 million guests during the first six months of this year. Marking an 8% year-on-year increase in guests, DXB has established its position as a globally preferred gateway, boosted by strong connectivity with key international markets, while reaffirming its central role in supporting Dubai’s economic growth. Dubai attracted 9.31 million international visitors in H1 2024, reflecting its … [Read more...] about In a boost to Dubai’s GDP, DXB sets record with 44.9 million guests in first half
Gebrüder Weiss provides customised online retail services for China’s most celebrated Spirit
Over in the Far East, international transport and logistics company Gebrüder Weiss is offering dedicated e-commerce solutions for some of China’s most prestigious baijiu brands. Made from fermented sorghum or other varieties of grain, baijiu is considered China’s national drink and is one of the world’s most popular spirits. Premium baijiu brands are considered luxury goods and a status symbol in China. “We have set up a warehouse in the western Chinese city of Chengdu, complete with its very … [Read more...] about Gebrüder Weiss provides customised online retail services for China’s most celebrated Spirit
Etihad Cargo announces organisational transformation to enhance customer experience and drive growth
Etihad Cargo, the cargo and logistics arm of Etihad Airways, has announced a comprehensive transformation of its organisational structure to further enhance customer experience, support business development, and drive continued growth. The new structure will enable the carrier to align more closely with the needs of its customers with a new allocation of regions and the creation of a dedicated Customer Experience Department. The transformation has restructured Etihad Cargo’s global network into … [Read more...] about Etihad Cargo announces organisational transformation to enhance customer experience and drive growth