Swissport and Lufthansa teamed up for the Cargo iQ Q-rally and won the event with their Implementation of Freight into warehouse (FIW) at all Swissport and Lufthansa stations. The goal was to level up the accuracy of Service Level Agreement (SLA) measurements, between the aircraft and drop off and the Warehouse processes. Swissport’s Priscilla Marques, Manager Global Operations Cargo, applied continuous improvement throughout the whole project. Swissport initially began the implementation … [Read more...] about Swissport and Lufthansa win top prize at Cargo iQ Q-Rally