Creating personalised e-commerce experiences and providing alternate delivery locations are helping retailers boost customer satisfaction. According to the UPS Pulse of the Online Shopper study, online shoppers in Asia continue to be the least satisfied with their online and in-store shopping experiences. UPS and comScore Inc. released the second global study analysing what drives an online shopper’s full path to purchase. Results show the advent of the ‘flex shopper’ … [Read more...] about Asians least satisfied with e-shopping experience
delivery
TNT wins contract renewal with AB Volvo
TNT has received a three-year contract renewal from the Swedish truck and bus maker AB Volvo for ‘inbound to production’ and aftermarket delivery services in Europe. TNT will continue to handle AB Volvo’s European emergency production movements. TNT collects automotive components and parts from more than 800 different suppliers in Europe and delivers them to AB Volvo’s production facilities in Sweden, Belgium, France and Poland. The service builds on TNT’s … [Read more...] about TNT wins contract renewal with AB Volvo
E-retail drives India’s demand for warehousing space
Almost 25 per cent of the total warehousing/logistics space uptake across the country in 2014 was by e-retail players, while the uptake of logistics space rose by more than seven times over that of 2013. India’s online retail sector saw exponential growth, as a number of local market-specific services—such as cash on delivery (COD), multiple payment options, and EMI options—assisted in developing the growth curve of e-commerce in the country, according to the findings of … [Read more...] about E-retail drives India’s demand for warehousing space
E-retail drives India’s demand for warehousing space
Almost 25 per cent of the total warehousing/logistics space uptake across the country in 2014 was by e-retail players, while the uptake of logistics space rose by more than seven times over that of 2013. India’s online retail sector saw exponential growth, as a number of local market-specific services—such as cash on delivery (COD), multiple payment options, and EMI options—assisted in developing the growth curve of e-commerce in the country, according to the findings of … [Read more...] about E-retail drives India’s demand for warehousing space
TNT rolls out CO2 neutral service in Germany
TNT is now offering CO2 neutral delivery of all express domestic consignments in Germany at no additional charge. Increasingly companies are interested in this service as the customer is looking at its complete supply chain including the CO2 emission related to the transport of their goods. The initiative will help SMEs and large customers alike to mitigate their environmental impact. CO2 Neutral shipping is part of TNT’s renewed range of CO2 services, which also includes … [Read more...] about TNT rolls out CO2 neutral service in Germany
Nippon express opens subsidiary in Myanmar
Japanese freight forwarding and logistics firm Nippon Express has opened a subsidiary business in Myanmar. Nippon Express first made inroads in the isolated Southeast Asian country with a branch office in July 2012. … [Read more...] about Nippon express opens subsidiary in Myanmar
