After revealing a brand new website in May this year, Qatar Airways is taking the next step towards its digital transformation journey with the release of a revamped, comprehensive, and intuitive cargo customer portal called ‘Digital Lounge’. The comprehensive platform offers forwarder customers full access to a broad range of activities with a single access, including booking, shipment tracking, account management, reporting, and other services—online. No more need for phone or email … [Read more...] about QR Cargo’s new portal ticks all the boxes
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Etihad’s cargo booking app sees wide use in India, China
Six months after its launch, Etihad Cargo’s booking app has already attracted new users and bookings, with 45 percent of the airline’s bookings made via the app in April. According to the carrier, India ranks first with 95.8 percent adoption, followed by Hong Kong and China with 95.4 percent and 89.6 percent, respectively. Etihad said the online booking app was developed based on the evolving requirements of customers and partners, featuring booking templates and auto-suggestions that … [Read more...] about Etihad’s cargo booking app sees wide use in India, China
