UPS announced an expanded portfolio of services in Myanmar, introducing express delivery and contract logistics services that complement the air and ocean freight services launched in August last year. Customers can now leverage a full range of logistics solutions as Myanmar engages in increased levels of global trade. Jim O’Gara, president of South Asia District, UPS Asia Pacific Region, said: “UPS is excited to be part of the economic transformation in Myanmar as the market … [Read more...] about UPS expands operations in Myanmar
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UPS transports Olympic flame
The Olympic flame took to the skies at Athens airport on 18 May, courtesy of express carrier UPS. The flame was taken from Athens to the UPS hub at Cologne Bonn airport and then to Philadelphia, for the Special Olympics in Los Angeles from 25 July. The flight was handled by UPS handler at Athens, Goldair Handling. The games will attract some 7,000 competitors with intellectual disabilities. … [Read more...] about UPS transports Olympic flame
UPS to pay US$25M for false delivery claims
UPS will pay more than US$25 million to settle charges it submitted false claims to the federal government in connection with delivery of Next Day Air overnight packages, the US Department of Justice said. The settlement stemmed from a whisteblower lawsuit filed in federal court in Virginia by former UPS employee Robert K. Fulk. The department said that from 2004 to 2014, UPS repeatedly did not meet the standards of its Next Day Air delivery service under contracts with the government. It also … [Read more...] about UPS to pay US$25M for false delivery claims
UPS opens healthcare facility at Schiphol
UPS has expanded its temperature-controlled supply chain capabilities in Europe with the opening of a healthcare-dedicated air freight forwarding facility at Amsterdam Airport Schiphol, Netherlands. The new 600-square-metre, GDP-compliant facility is designed to meet the highest standards in pharmaceutical freight forwarding, featuring 15 degrees C to 25 degrees C and 2 degrees C to 8 degrees C temperature zones as well as 24/7 monitoring and alarm systems to protect the integrity of … [Read more...] about UPS opens healthcare facility at Schiphol
FAA fines Neovia Logistics for hazmat violations
The Federal Aviation Administration (FAA) proposes a civil penalty of US$116,250 against Texas-based Neovia Logistics Services for allegedly violating hazardous materials regulations. The FAA alleges that on 11 July 2014, Neovia offered a package of six one-gallon containers of corrosive liquid to UPS for shipment by air. A UPS employee discovered the hazardous material after the shipment began leaking. The package was not declared to contain hazardous materials and the materials offered … [Read more...] about FAA fines Neovia Logistics for hazmat violations
Asians least satisfied with e-shopping experience
Creating personalised e-commerce experiences and providing alternate delivery locations are helping retailers boost customer satisfaction. According to the UPS Pulse of the Online Shopper study, online shoppers in Asia continue to be the least satisfied with their online and in-store shopping experiences. UPS and comScore Inc. released the second global study analysing what drives an online shopper’s full path to purchase. Results show the advent of the ‘flex shopper’ … [Read more...] about Asians least satisfied with e-shopping experience