Lufthansa Cargo has gone live with IBS’ iCargo IT solution at 120 stations in its network, including the three hubs –Vienna, Munich and Frankfurt. Frankfurt is not only Lufthansa Cargo’s main hub for its global operations, but also one of Europe’s busiest cargo gateways. This massive transformation was achieved through a seamless system cutover, with Lufthansa Cargo Frankfurt operations in full swing and without major business disruptions. The system switch-over has been keenly followed by industry stakeholders.
With this migration, Lufthansa Cargo is well on its way to modernise its core IT system in use for multiple decades. “The successful migration of Lufthansa Cargo’s largest hub to new generation technology is set to send a strong signal to the airline industry, traditionally wary of making the switch-over, that migration to new generation technology solutions can be achieved successfully,” IBS said.
The iCargo system will be operated by around 4,500 Lufthansa Cargo users across the world and will support the global cargo operations of Lufthansa Cargo to over 300 destinations spread across 100 countries. The IT modernisation project – a key component of the Lufthansa Cargo 2020 strategy – replaces several key business IT systems with a single platform integrating all the participants of the transport chain.
This will provide intelligent support of core processes and seamless information flow ensuring business agility and serve as a catalyst for future innovations. The new platform will enable Lufthansa Cargo to push the envelope on industry initiatives such as e-Freight adoption and digitisation of the business.
Lufthansa Cargo assessed over 400 solution providers after an intense selection process that lasted over 18 months before selecting IBS as the partner for their IT modernisation project. “IBS has had the best offering in the industry and our decision to jointly execute the project has verified to be the very best. The commitment of the IBS team is as extraordinary as the seamless collaboration with the offshore team, both being paramount for the overall project success,” Lufthansa Cargo said.
