Air France-KLM-Martinair Cargo has launched its ‘Let’s Get Digital’ programme offering customers the option of being informed automatically when one of their shipments is affected by an irregularity. Customers will be automatically notified about the situation, its cause and the solution that has been found for them.

RealTime Care is a new transparent solution, which is in addition to the existing RealTime Connect and RealTime Notice solutions.

“By adding even more innovative digital solutions to its portfolio, Air France KLM Martinair Cargo is demonstrating its commitment to helping customers conduct their business optimally, even when conditions are difficult,” the carrier group said.