FedEx Express (FedEx) has upgraded its cross-border e-commerce export services in Guangzhou and Xiamen, part of the B2B export supervision pilot programme implemented by Chinese customs. 

FedEx customers in its Guangzhou and Xiamen gateways can register and system-dock at their local customs offices and take advantage of simplified declaration process, priority inspection and seamless returns account management. 

This means customers can now export in batches and no longer need to pack goods individually and stick air waybills on separate packages, the express company noted. 

FedEx said it had cooperated with Xiamen’s customs office on the pilot project launched by China’s General Administration of Customs (GAC), becoming the first international logistics provider to offer this service from the district. 

The pilot focuses on B2B export supervision in cross-border e-commerce, which has been announced in 22 customs offices (from the initial 10), including Xiamen and Guangzhou. 

Two Fujian customers have already benefited from the upgrade in exporting their first batch of cross-border e-commerce goods, and FedEx plans to further extend this service to more cities in South China. 

“The COVID-19 pandemic has accelerated changes in consumer behaviour and spurred online transactions, especially purchase and sales, thus fuelling e-commerce in a big way. The post-pandemic era is providing fresh opportunities for many small and medium businesses to further expand into overseas markets” said Kawal Preet, president of the Asia Pacific, Middle East and Africa (AMEA) region at FedEx Express. 

“The new cross-border e-commerce B2B supervision pilot project is another big step toward facilitating the development of the cross-border ecommerce industry. It provides great convenience to cross-border e-commerce companies like us. Thanks to the special services by FedEx Express, we have the opportunity to be one of the very first pioneer corporations to accomplish the transition from foreign trade to cross-border e-commerce,” said Zhou Xiaoming, deputy general manager, supply chain at Xiamen Worthfind E-Commerce Company.