Ethiopian Airlines has extended its partnership agreement with cargo IT solutions provider CHAMP Cargosystems for another 5 years.
Under the agreement, Ethiopian, who has been a customer for 30 years, will continue to benefit from the acclaimed Cargospot suite of applications to manage its day-to-day sales and commercial activities and support its handling operations at Addis Ababa airport (ADD).
In addition, Ethiopian will continue to operate other CHAMP solutions to manage its business, including ULD Manager to control the airline’s ULD assets and Weight & Balance to ensure safe and efficient load planning of the airline’s large and growing fleet of freighter aircraft.
The airline will also utilise CHAMP’s Regulatory Compliance services to meet customs and security reporting requirements across its network, and CargoIQ Data Management Portal (CDMP) to measure performance in line with global quality standards.
By extending their existing relation, Ethiopian Airlines can benefit from new services and IT opportunities, including CHAMP’s end-to-end air mail solution and Cargospot Portal, to supplement the carrier’s track-and-trace application.
“CHAMP’s IT solutions are vital components to our daily cargo operations,” said Abel Alemu, Managing Director of Ethiopian Cargo and Logistics Services.
“Our growth in the industry requires a strong IT provider that can adapt to our evolving needs while maintaining high standards. With this partnership renewal, we gain new capabilities to better support our business and to provide our valued customers with an even better level of service.”
“We are very pleased to have been able to continue to support Ethiopian Airlines,” says Nicholas Xenocostas, Vice President Commercial & Customer Engagement at CHAMP Cargosystems. “Important advancements in customer-focused features mean that our partners will streamline their customers’ workflows, as well as their own.”