JD Logistics has opened its second warehouse in Dubai to offer end-to-end supply chain services that cover Asia, Africa and Europe for local and cross-border merchants.

The 12,000-sqm warehouse is located in Dubai Industrial City, a 20-minute drive from the Port of Jebel Ali, where JD Logistics can digitally manage inbound and outbound inventory using its self-developed warehouse management system.

Logistics services at the new Dubai warehouse range from B2B and B2C, including sea and air transportation, transition and customs clearance as well as warehousing, sorting, labeling, drop-shipping, for both bulky and small to medium-sized products.

At the same time, cross-border merchants can choose to stock their goods in the Dubai warehouse, whilst Chinese merchants can choose to deliver goods to one of JD’s warehouses in China, with JD Logistics handling the rest of the work, including international transportation, transition, customs clearance, warehousing, and last-mile delivery.

One of JD Logistics’ customers in the Middle East is e-commerce platform Fordeal who has been able to cut warehouse costs by 30 percent, whilst reaching fulfillment accuracy of 99.5 percent, with the help of the former’s inventory management and packing recommendation systems.

JD Logistics started operating in the Middle East in 2020, and its first warehouse was launched in the largest free trade zone in the region, Dubai’s Jebel Ali Free Zone (JAFZA), offering logistics services spanning GCC (Gulf Cooperation Council) countries and reaching to continent Africa.