FedEx introduces Collaborative Shipping Tool to enhance import process and boost logistics efficiency

by

Federal Express Corporation, one of the world’s largest express transportation companies, announced the launch of the Collaborative Shipping Tool. This new digital tool simplifies the import process for customers by enabling seamless collaboration during Airway Bill (AWB) creation between importers and shippers, enhancing overall efficiency when moving goods across the globe.

Global merchandise trade is set to increase by 3%, with Imports in Asia projected to grow by 5.1% in 2025. According to study by the International Trade Centre, failed pickups and lack of shipment visibility are among the top challenges faced by importers globally.  Such inefficiencies directly impact business operations, underscoring the need for digital solutions like the Collaborative Shipping tool.

This shipping tool allows importers to share the Airway Bill (AWB) creation process directly with shippers, enabling them to confirm shipment details and schedule pickups based on their readiness. This collaborative feature is designed to improve the success rate of shipment pickups, ensuring greater efficiency in the import journey.

“As global supply chains grow increasingly complex, businesses must adopt smarter logistics solutions to remain competitive,” said Salil Chari, senior vice president of Marketing and Customer Experience, FedEx Asia Pacific. “At FedEx, we’re leading the way by leveraging digital innovation to help our customers anticipate challenges and navigate the changing marketplace. The Collaborative Shipping Tool fosters seamless collaboration between importers and shippers, allowing businesses to optimize their supply chains and reduce inefficiencies. By simplifying imports, we’re not just enhancing operations—we’re shaping the future of logistics.”

Key benefits of Collaborative Shipping Tool:

  • Seamless Collaboration & Enhanced Flexibility – Importers can now share the AWB creation process with shippers, allowing them to confirm or edit package details and provide pickup date and time based on their availability. This improves shipment data accuracy, enhances the overall success rate of pickups, and minimizes shipment delays.
  • Improved Visibility – Importers gain real-time insights into the pickup process, ensuring greater transparency and control over their shipments.
  • Enhanced User Experience – The shipping tool is designed to be simple and intuitive, making the import process easier and more efficient for both importers and shippers.

Collaborative Shipping Tool is available to all FedEx import customers in Asia Pacific, Europe, United States, Canada, Middle East, Indian Subcontinent, and Africa, enabling seamless collaboration with their global shippers. This addition also complements the company’s other digital solutions like the FedEx Import Tool, which simplifies the entire import process by offering customers a comprehensive suite of options to manage their import shipments. Together, these innovations reinforce the FedEx commitment of enhancing the import experience for its customers and improving overall logistics efficiency.