Payload Asia Awards 2026 - Nominate Now

FedEx expands International Connect Plus service to Singapore, boosting growth opportunities for local businesses

by

Federal Express Corporation (FedEx), the world’s largest express transportation companies, has expanded FedEx® International Connect Plus (FICP), its international, day-definite e-commerce shipping service, to Singapore. Already available for e-tailers operating in some Asia Pacific markets such as China, Hong Kong SAR, and Japan, the service now empowers Singapore-based e-tailers with a reliable and cost-effective shipping solution to key destinations in the U.S. and Europe.

This expanded coverage of FICP aligns with the company’s commitment to support the growth of cross-border e-commerce from Asia to the U.S. and Europe. E-commerce sales in Asia are projected to reach USD 13,209 billion by 2030, growing at a CAGR of 17.6% from 2023 to 2030. In Singapore, the e-commerce market is expected to generate revenue of USD 5.91 billion in 2025, with a CAGR of 9.19% from 2025 to 2029, reaching USD 8.40 billion by 2029. With this expansion, e-commerce merchants in Singapore can now offer their customers an international shipping solution with prices that offer greater value, while ensuring most shipments will be delivered between 2 to 3 business days to the U.S. and Europe.

Key benefits of FICP for e-tailers and their customers include:

  • Greater value – FICP allows businesses to enjoy greater savings at competitive day-definite transits and provide their customers greater value by matching attractive prices with their specific delivery needs.
  • Flexibility and control – Besides home delivery, the FICP service enables e-tailers to give their end customers the flexibility to pick up their package from hundreds of available pick-up locations, and the option to change delivery date and location.
  • Seamless Integration – Both online and offline shipping automation solutions are available for e-tailers to enjoy a paperless experience.
  • Peace of mind – FedEx’s extensive parcel tracking capabilities give e-tailers and customers visibility throughout the entire delivery journey.

“As e-commerce continues to redefine global trade, FedEx® International Connect Plus enables local SMEs to expand their global reach with greater speed and efficiency,” said Eric Tan, Managing Director of FedEx Singapore. “This service reflects our commitment to delivering innovative, value-driven solutions that empower e-tailers to enhance their competitiveness in international markets. By delivering faster and more cost-effective shipping options, we aim to fuel the growth of Singaporean businesses and elevate the experience of their customers.”

FedEx provides end-to-end e-commerce solutions that make order fulfilment easy and efficient for merchants while offering convenience and reliability for customers receiving deliveries. FICP comes with the reliability of FedEx international, day-definite delivery service, coupled with its customs clearance expertise. It is further supported with capabilities including tracking, sending notifications to recipients, and flexible delivery options and visibility features via FedEx Delivery Manager® International.

FICP also offers Picture Proof of Delivery to provide visual confirmation of delivery and reassure recipients that their package has been delivered, even when they may not be at home to receive it.