Federal Express Corporation (FedEx), one of the world’s largest express transportation companies, has expanded its collaboration with Pick Network to enhance parcel drop-offs convenience for customers across Singapore.
Customers can now drop off pre-labelled FedEx packages at over 1,000 Pick smart lockers, strategically located in residential estates, community hubs, and shopping malls.
This initiative responds to the rapid growth of e-commerce and increasing consumer demand for more flexible and secure parcel handling options. It offers individuals and businesses 24/7 access to drop off shipments at their convenience, enhancing the overall shipping experience.
With this milestone, FedEx becomes the first global logistics provider to offer both drop-off and collection services through Pick Network’s locker system. This builds on the collaboration first launched in 2021, when FedEx enabled parcel collection via the Pick locker network.
The expansion builds on FedEx’s existing infrastructure, which includes two FedEx facilities and over 410 drop-off points across the island. With the addition of PickLocker, customers now have access to over 1,500 drop-off locations, offering even greater flexibility for individuals, small businesses, and e-commerce users.
“At FedEx, we’re always looking for ways to make shipping simpler and more convenient for our customers,” said Eric Tan, Managing Director of FedEx Singapore. ” By expanding our collaboration with Pick Network, we’re building smarter, more accessible supply chains that give individuals and businesses even greater control over how, when, and where they ship.”
FedEx customers can take advantage of Pick lockers for parcels up to 41 x 26 x 46 cm making them ideal for small to medium-sized shipments. Customers can also use FedEx Delivery Manager® to personalise their delivery preferences, track shipments in real time, and now initiate drop-offs at Pick lockers directly.
New Soon Tee, CEO of Pick Network said, “Pick continuously explores new ways with our partners to introduce innovative solutions. Our collaboration with FedEx has brought greater convenience for consumers to send parcels via Pick lockers to reach over 220 destination countries.”
Enabling consumers to personalise their delivery preferences remains a key focus for FedEx in Singapore. Customers can also opt for self-collection at over 2,000 locations, including Pick Network – reflecting FedEx’s ongoing commitment to flexibility, accessibility, and customer convenience at every stage of the delivery journey.
