As more and more travellers use online and mobile channels to plan their holidays and business trips and get in touch with travel companies on-the-go, Brussels Airlines declares 2017 the year of digital innovation, during which it will invest heavily in the improvement of its digital tools to service its customers even better. The airline recently sent its 10 millionth mobile boarding pass and replies to more than 500 requests a day from its travellers on Twitter and Facebook, showing … [Read more...] about Brussels Airlines starts year of digitalization with launch of mobile app