At the CargoTech press conference at TIACA’s Air Cargo Forum, Matt Petot, Founder & CEO of the air cargo industry’s leading vertical AI company, presented the results of a seven-year journey: a platform built since 2019 to connect the industry’s rates, capacity and data, and, on it, a single AI agent, in production since October 2024, that reads quote requests for airline and GSA sales desks, answers airline customer mailboxes, drafts quotes for freight forwarders and chats with customers on … [Read more...] about CargoAi’s AI Agent now handles 70% of air cargo email inquiries for airlines and forwarders


