Alibaba’s logistics arm Cainiao has launched an ‘industry-first’ reverse logistics channel between China and Hong Kong as it aims to simply the returns process for Taobao and Tmall shoppers. The reverse logistics channel will comprise 42 drop-off locations across Hong Kong island. The entire returns process will be handled by Cainiao, including digital customs clearance, which can be monitored on the Taobao app. Also read: Alibaba’s Cainiao to ship same day in 11 Asian countries The … [Read more...] about Cainiao starts cross-border parcel return service in Hong Kong