Much has been said about the business of the integrators as the general air cargo industry psychoanalyses itself trying to figure out what happened to its once lucrative business. Modal change to ocean freight, yes indeed part of the equation, but as was so poignantly highlighted by FedEx chairman Fred Smith at last year’s Los Angeles World Cargo Symposium, its modal change to the integrators that the mainstream industry should most be worried about. Why? Because after four decades, … [Read more...] about Delivered as promised? We think not.