Cargo iQ and the European Shippers’ Council (ESC) have developed a new framework to measure door-to-door air cargo service performance, bringing shippers into Cargo iQ’s established performance measurement process. The framework lays out door-to-door business scenarios, delineating service scopes and responsibilities, including milestones for handing over cargo, documents, and data to support planning, exception management, and performance measurement. “Involving shippers more closely in … [Read more...] about Cargo iQ and European Shippers’ Council develop a framework to measure door-to-door air cargo service performance