By definition, logistics, freight forwarding and supply chain management is about collaboration. It is not without reason that we talk about a “chain” because the links need to be connected.  But collaboration is never mechanical, neither within the organisation, nor with external parties. Collaboration is rather an organic process and emotional experience, driven by the people involved. This cultural operating system is where I believe that logistics service providers or LSPs need to invest … [Read more...] about The future of logistics service providers: A people perspective