Lilian Chan, executive director of Hactl – Hong Kong’s largest cargo handler – is taking up a new role as Global Ambassador for the company, commencing 1st February 2015.

In her new position, Lilian – for many years the commercial head of Hactl – will dispense with all office-based duties and administration, to focus on maintaining and developing customer relationships on a global basis. She will continue to represent Hactl at key industry conferences and events.

Says Hactl chief executive Mark Whitehead: “Lilian has worked enormously hard in her employment with Hactl, has made a major contribution to our success and has given us our firm footing in the industry.

“The additional representation of Hactl she will bring to key markets, and this opportunity to cultivate deeper global relationships, will greatly benefit Hactl. In addition, the new arrangement enables us to retain Lilian’s invaluable knowledge, skills and industry contacts.”

Adds Lilian: “Hactl has been a very large part of my life for the past decade; it would have been very difficult for me to make a total break from the company. This new role allows me to focus on that part of my job which I enjoy most – interacting with our valued customers around the world – and I very much look forward to meeting existing and future customers in my new capacity.”

Lilian’s successor as Hactl’s executive director of Commercial and Business Development will be Vivien Lau, managing director of Hacis (Hactl’s added-value logistics subsidiary) since October 2012. Welcoming Vivien to her new post, Mark Whitehead comments: “Vivien has led the transformation of Hacis to become an important element in Hactl’s future strategy. In Vivien’s new role overseeing both Hactl’s commercial strategy and Hacis’ development, her diversified management experience, determination and people skills will help to take Hactl further forward, building on the strong foundation created by Lilian.”