Lufthansa Cargo went live with IBS’ iCargo IT solution at 120 stations in its network, including the three hubs: Vienna, Munich and Frankfurt. This massive transformation was achieved through a seamless system cutover, with Lufthansa Cargo Frankfurt operations in full swing and without major business disruptions.

The iCargo system will be operated by around 4,500 Lufthansa Cargo users across the world and will support the global cargo operations of Lufthansa Cargo to over 300 destinations spread across 100 countries. The IT modernisation project – a key component of the Lufthansa Cargo 2020 strategy – replaces several key business IT systems with a single platform integrating all the participants of the transport chain. This will provide intelligent support of core processes and seamless information flow ensuring business agility and serve as a catalyst for future innovations. The new platform will enable Lufthansa Cargo to push the envelope on industry initiatives such as e-Freight adoption and digitization of the business. 

Karl-Rudolf Rupprecht, member of the executive board of Lufthansa Cargo, said: “IBS has had the best offering in the industry and our decision to jointly execute the project has verified to be the very best. The commitment of the IBS team is as extraordinary as the seamless collaboration with the offshore team, both being paramount for the overall project success.”

VK Mathews, executive chairman, The IBS Group, said: “This is indeed a defining moment for IBS, proving beyond doubt that iCargo is the No.1 air cargo management solution in the world. The successful cutover is a testimony to IBS’ capability, professionalism and commitment to support the requirements of global organizations such as Lufthansa Cargo, renowned for its disciplined business practices.”