Cargo iQ onboards Saudi Arabia’s largest logistics service provider SAL

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Cargo iQ’s membership has been bolstered by the addition of Saudi Arabian logistics and supply chain service provider SAL, which has joined as a full member

The addition is in line with Cargo iQs ambition to grow their membership base, welcoming members from across the supply chain to further improve the quality of the air cargo process.

“As handlers of 95% of Saudi Arabia’s inbound and outbound cargo, and drivers of quality and efficiency, SAL is an important addition to the Cargo iQ membership,” said Marie Seco-Köppen, Executive Director, Cargo iQ.

“Its ambitious plans to achieve better coordination, visibility, resource optimisation, and rapid information exchange, will also enable industry stakeholders working with it to improve process quality.”

SAL is working with Cargo iQ to create their membership roadmap, and has implemented the milestones Freight Into Warehouse (FIW) and Freight Out of Warehouse (FOW), which help to improve transparency of warehouse processes and will bring more clarity to the SLA performance exchanges with the airlines.

SAL has reached a significant operational milestone with the successful implementation of the FIW and FOW processes in compliance with CIQ standards. This advancement strengthens transparency and streamlines operations, reinforcing SAL’s commitment to delivering superior logistics solutions for its customers.

This achievement represents the first phase of SAL’s broader initiative to optimize its operational processes, with a key focus on Exception Handling and Freight Waybill Performance (FWB). These improvements are designed to proactively identify issues, ensure timely resolution, and improve overall service efficiency.

“Transparency and innovation are at the core of our logistics transformation,” said Mohammed Shahahmad, IT Director Business Application.

“By focusing on process improvements and leveraging digital tools, we are creating more reliable, efficient, and customer centric solutions.”

Sal’s success is driven by its cloud-based enterprise system and integrated cargo community platform, which enable seamless multimodal and cross-border trade through a unified digital window. This platform provides real-time visibility and coordination across the supply chain, benefiting all stakeholders involved.