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DHL Global Forwarding appoints new Chief Information Officer (CIO) and Senior Vice President of Business Process Optimization (BPO) for Asia Pacific

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DHL Global Forwarding appoints new Chief Information Officer (CIO) and Senior Vice President of Business Process Optimization (BPO) for Asia Pacific

May 5, 2025 by PLA Editor

Björn Müller, Chief Information Officer (CIO) and Senior Vice President of Business Process Optimization (BPO), DHL Global Forwarding Asia Pacific

DHL Global Forwarding, the freight specialist of DHL Group, has appointed Björn Müller as Asia Pacific’s Chief Information Officer (CIO) and Senior Vice President of Business Process Optimization (BPO) with effect from May 1, 2025. He succeeds Lawrence Lee, who retired after 13 successful years with the DHL Group.

“We are excited to welcome Björn to Asia Pacific, a region that is a major player in the global freight industry, driven by its rapid economic growth and increasing trade volumes. I look forward to Björn steering the next phase of innovation within our team. His extensive experience in Europe and expertise in driving efficiency through digital solutions will be invaluable to our growth in the region,” said Niki Frank, CEO, DHL Global Forwarding Asia Pacific.

Müller joined DHL in 2011 as a Senior Consultant for strategic logistics, IT and finance projects before moving to DHL Global Forwarding as Head of Service Catalogue & Product Excellence in 2015. He later assumed the role of Vice President, Digital Customer Interaction.

In his most recent role as CIO at DHL Freight DACH (Germany, Austria, Switzerland), UK & Ireland, Müller renegotiated major supplier contracts and fostered collaboration across all business and support functions. In 2024, he led the implementation of EVO, the single TMS for all DHL Freight operations across Europe. Wearing a second hat as the Managing Director of Agheera, a telematics solutions provider and subsidiary of the Group, Müller also consistently delivered year-over-year EBIT growth.

“I am thrilled to join the fantastic team in Asia Pacific and continue its growth trajectory. The freight industry is evolving quickly with digital transformation, and I am eager to work with the team to see how we can further enhance operational efficiency and customer experience. Building on the strong foundation set by Lawrence, I also hope to bring in fresh ideas to meet our customers’ needs and keep DHL Global Forwarding at the forefront of the Asian logistics market with new technology and innovation,” added Müller.

Based in Singapore, Müller will report directly to Guido Rietra, CIO, DHL Global Forwarding and Freight, with a dotted line to Frank.

Other Topics: air cargo network, air express, air freight services, air logistics, Asia Pacific air cargo, Asia Pacific air freight, Asia Pacific air logistics, Asia Pacific shipments, cargo flights, DHL, DHL Global Forwarding, e-commerce logistics, express delivery, express logistics, international air shipments, international express delivery, transpacific air cargo, transpacific air freight

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