Federal Express Corporation (FedEx), one of the world’s largest express transportation companies, and Singapore Post Limited (SingPost), Singapore’s leading postal and logistics provider, have expanded their collaboration to make international shipping more accessible for customers across Singapore. FedEx parcel drop-off services are now available at all SingPost post offices nationwide and POPStop@Tampines MRT, increasing acceptance points from six to 43.
This nationwide rollout follows a successful pilot program launched in September 2023 at six SingPost POPStop counters: Tampines, Punggol, Marine Parade, Woodlands, Raffles Place, and Jurong. The positive response from customers during the pilot period underscored the demand for greater convenience and accessibility in international shipping.
Through this expanded collaboration, customers can now drop off their FedEx parcels at any SingPost post office’s POPStop counters and POPStop@Tampines MRT. Parcels are then transferred to FedEx daily, streamlining the delivery process and enhancingservice efficiency, particularly for cross-border shipments. No additional paperwork or charges are required.
“Expanding our collaboration with SingPost enhances the accessibility and convenience of our international shipping services across Singapore,” said Eric Tan, Managing Director of FedEx Singapore. “By leveraging SingPost’s extensive postal network, we are making it easier and more convenient for customers to access FedEx services. We support businesses of all sizes, and individual shippers, with greater reliability and operational efficiency. This collaboration reflects our broader strategy to continuously strengthen our value proposition through smart, customer-centric solutions.”
“At SingPost, our strength lies in our extensive network and commitment to customer convenience,” stated Neo Su Yin, Group Chief Operating Officer, SingPost. “Partnerships with international logistics companies like FedEx allow us to offer even greater value to our customers by providing more options for international shipping. By working together, we are streamlining logistics solutions for both businesses and individuals, and maximising the utility of our nationwide service touchpoints.”
This initiative is part of FedEx’s ongoing efforts to expand access points and embed greater flexibility into its service offerings through strategic collaborations. With the addition of SingPost outlets, FedEx now offers over 410 drop-off locations across Singapore, including SingPost’s Parcel Santa lockers located in condominium developments.
Since the start of the pilot with SingPost, FedEx has seen steady and growing usage of the drop-off service, reflecting strong demand for more accessible international shipping options across Singapore.
