Japan Airlines celebrates 10 years of air cargo transformation and operational excellence with CHAMP Cargosystems

by Payload Asia

(L-R) Shahzad Aslam, VP Cargo Management Portfolio from CHAMP, Nicholas Xenocostas, CHAMP Chief Commercial Officer, Chris McDermott, CHAMP CEO, Yuichiro Kito,Executive Officer, Senior Vice President, Head of Cargo & Mail from Japan Airlines, Hidehiko Umehara, Senior Vice President, Business Promotion Cargo & Mail from Japan Airlines, and Tomohiro Yamanaka, Director IT Planning, Business Promotion Cargo & Mail from Japan Airlines.

Japan Airlines (JAL) and CHAMP Cargosystems celebrated a decade of successful partnership, and the anniversary of JAL going live with CHAMP’s Cargospot cargo management system. Members of both companies gathered in Tokyo to commemorate this achievement and highlight the shared accomplishments of the past ten years.

JAL selected CHAMP in 2014 as their trusted software solutions provider for their cargo management application, a partnership built on mutual dedication to innovation, collaboration, and digital advancement in the air cargo sector. This pivotal move set the stage not just for JAL’s technological transformation, but for a decade of evolution, digitalization, and the redefinition of JAL’s cargo operations.

Since then, JAL and CHAMP have closely collaborated on numerous transformative projects to further enhance JAL’s business and operations. A prime example is the launch of a fully integrated digital platform that has revolutionized JAL’s domestic cargo operations, notably achieving a complete transition to paperless operations in the Japanese market.

The solution consists of an easy-to-use portal that enables JAL’s customers to do business online, linked to a mobile app that fully automates the end-to-end processes within the cargo warehouses.

This initiative is only one of many that highlights JAL’s ongoing commitment to strategic technological innovation and providing advanced services to their customers.

Chris McDermott, CHAMP CEO, said “I would like to thank Japan Airlines for their trust in CHAMP and for a decade of truly remarkable achievements. I am very proud of our successful partnership, which is based on mutual respect and dedication, and of our shared vision of digitalization within the air cargo industry. We have jointly delivered many significant projects, and these collective achievements highlight JAL’s dedication to innovation and transformation. JAL have not only improved the services to their customers and gained operational efficiencies, but they have also demonstrated leadership in the broader air cargo community. We look forward to building on our very successful partnership to deliver further benefits to JAL and to continue to work jointly to transform the air cargo industry.”

Yuichiro Kito, Executive Officer, Senior Vice President, Head of Cargo & Mail from Japan Airlines, said “It is our pleasure to celebrate the 10-year anniversary of Japan Airlines going live with Cargospot in 2014. Not only have we achieved the initial goals of our technology transformation and digitalization, but we have also seen the benefits CHAMP has brought to both JAL users and our customers’ experience. JAL and CHAMP are united in their commitment to continuous development, and the creation of intelligent software that facilitates innovation, such as ONE Record. We look forward to walking alongside CHAMP in the future of air cargo.”