FedEx Corp. reported the following consolidated results for the second quarter ended November 30 (adjusted measures exclude the items listed below for the applicable fiscal year): Fiscal 2020 Fiscal 2019 As Reported (GAAP) Adjusted (non-GAAP) As Reported (GAAP) Adjusted (non-GAAP) Revenue $17.3 billion $17.3 billion $17.8 billion $17.8 billion Operating income $554 million $684 million $1.17 billion $1.33 billion Operating … [Read more...] about FedEx Corp. reports second quarter results
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Digitalization and automation will help e-commerce supply chains overcome the profitability challenge, says new DHL white paper
"Change at the Speed of the Consumer: How E-Commerce is Accelerating Logistics Innovations" was authored by Professor Lisa Harrington, President and CEO of lharrington group llc. It looks at six principal areas where e-commerce is challenging the supply chains of merchants and logistics companies: customer expectations for a perfect buying experience; consumers' desire to buy and receive goods 'anywhere, anytime'; exploding demand for urban delivery; competition for labor and wage inflation; the … [Read more...] about Digitalization and automation will help e-commerce supply chains overcome the profitability challenge, says new DHL white paper
In-Flight Services boost passenger satisfaction on International flights, J.D. Power Finds
Great food—the spicier the better—plus good customer service and a positive track record are the primary drivers of passenger satisfaction on international airline flights. In a stark departure from the price-driven culture of domestic airline customer behavior, the J.D. Power 2019 Airline International Destination Satisfaction Study,SM released, finds that cost and fees are notably less important than in-flight services when it comes to delighting passengers on international … [Read more...] about In-Flight Services boost passenger satisfaction on International flights, J.D. Power Finds
Maritime trade growth slumps as protectionist policies bite
The resurgence of populism in several countries is spelling trouble for open global trade, a warning sign that is being seen by the shipping industry as a growing threat to business. “The International Maritime Organization’s (IMO) sulphur cap deadline is fast approaching, pressures from the public are pushing for more gender equality within the sector’s workforce, and many stakeholders have been voicing concerns over the implementation of protectionist policies in some of the … [Read more...] about Maritime trade growth slumps as protectionist policies bite
Pratt & Whitney GTF Engine revenue flight hours triple in 2019
Pratt & Whitney GTF engine revenue flight hours tripled in 2019 across the combined GTF-powered fleet of Airbus A320neo family, Airbus A220, and Embraer E190-E2 and E195-E2 aircraft. Over the past year, the GTF-powered aircraft fleet nearly doubled in size and Pratt & Whitney welcomed 13 new airlines to the in-service GTF family including Delta Air Lines, Wizz Air, Cebu Pacific and Azul. Pratt & Whitney is a division of United Technologies Corp. There are now more than … [Read more...] about Pratt & Whitney GTF Engine revenue flight hours triple in 2019
American Airlines Cargo undergoes upgrade
American Airlines Cargo recently launched the first phase of its single largest investment to-date with the roll out of a new cargo end-to-end management system on October 1. The overhaul replaces the majority of the organization’s legacy technology, narrowing 90 systems down to less than 10. Not only do the new tools bring an upgraded customer experience, the evolution of the investment is part of a broader initiative to modernize the entire business. A team of more … [Read more...] about American Airlines Cargo undergoes upgrade
