UPS announced the appointment of Charlene Thomas as Chief Human Resources Officer, effective July 1, and the retirement of Teri McClure. Charlene Thomas joins the UPS Management Committee, the company’s senior-most leadership group, and will report to UPS Chairman and CEO David Abney.
Charlene began her career at UPS in 1989 and has progressed through successive leadership roles at the company. She has extensive operations experience, including management roles in West Chester, Pennsylvania, the Metro Philadelphia District, and as a package division manager in Baltimore and operations manager for the Alabama District.
Charlene also served in roles in global marketing, and in corporate learning and talent development as the U.S. operations training director.
Later in her career at UPS, Charlene joined the Desert Mountain District as the West Operations package operations manager. Charlene was subsequently promoted to President, Mid-South District, and later, President of the Atlantic District and later, President, West Region.
Charlene served on the board of Big Brothers Big Sisters of Middle Tennessee and as an executive board member for Habitat for Humanity. She is currently on the board of the Orangewood Foundation. Charlene earned a bachelor’s degree in psychology from Temple University and an MBA from Eastern University.
Teri McClure has been with UPS for nearly 25 years, most recently as Chief Human Resources Officer and Senior Vice President of Labor Relations.
Teri began her UPS career in 1995 as an attorney and was promoted to Vice President of the Labor and Employment practice area in 1998. In 2003, Teri was named President, Central Florida District, and later held roles in Supply Chain Solutions, Logistics and Distribution, and served as Vice President, Corporate Compliance.
In 2006, Teri became the first African-American Senior Vice President, General Counsel and Corporate Secretary at UPS. She assumed the role of Chief Human Resources Officer and Senior Vice President of Labor in 2015.
Teri is a member of various bar associations and serves on the board of trustees of The UPS Foundation. She serves as board trustee for both the Annie E. Casey Foundation and United Way Worldwide. Teri is also on the board of directors for Lennar Corporation, GMS, Inc., Heart for Africa and City of Refuge, Inc.
Teri received the 2014 General Counsel of the Year Pathfinder Award from the National Bar Association and the 2013 Exemplar Award from National Legal Aid & Defender Association. A native of Kansas City, Kansas, Teri earned a Bachelor of Science in Business Administration in Marketing and Economics from Washington University in St. Louis, Missouri, and a Juris Doctorate from Emory University School of Law in Atlanta.
