dnata, a leading global air and travel services provider, has reached a significant milestone, handling over 1 million tonnes of cargo in Dubai between April 2024 and March 2025 – the highest volume ever processed by the company in a 12-month period.
The record reflects a 30% year-on-year increase, driven by strong demand for dnata’s reliable, high-quality services. Operating from advanced facilities at both Dubai International (DXB) and Al Maktoum – Dubai World Central (DWC) airports, dnata currently serves more than 120 airline customers, safely managing a broad range of cargo, including perishables, pharmaceuticals, dangerous goods, live animals, aircraft engines and vehicles.
Guillaume Crozier, dnata’s Chief Cargo Officer, said: “We are incredibly proud to reach this milestone in Dubai, the birthplace of dnata and our largest cargo station. This achievement reflects the strength of our operations and the vital role dnata plays in enabling the smooth and efficient flow of goods through the emirate.
“Our success is built on the dedication of our people and the outstanding collaboration with our industry partners and authorities, including Dubai Airports, Dubai Customs and Dubai Police. I sincerely thank them all as we continue to raise the bar for cargo handling in the region and beyond.
“We will continue to invest in our operations to contribute to Dubai’s success and growth as a major gateway for commerce, connectivity and innovation.”
Investing in technology and sustainability
dnata provides end-to-end cargo handling services with a team of over 2,000 professionals at Dubai’s two airports. Its recent investments include the rollout of OneCargo, its digital cargo management system. OneCargo automates key business and operational functions, including safety and quality monitoring, reporting and ULD management, with an integrated, cloud-based platform. AI-driven tools and analytics provide enhanced visibility on sales and business performance, allowing customers to match real-time demand with available capacity for maximum profitability. In addition, OneCargo eliminates all redundancies and manual check sheets.
Further innovation highlights include the successful integration of autonomous drones into dnata’s operations, which significantly reduced processing times and increased accuracy in shipment tracking.
dnata also consistently takes initiatives to enhance environmental efficiency across its operations. Most recently, it transitioned its entire non-electric ground support equipment (GSE) fleet to run on biodiesel in Dubai. The company also actively works to repurpose and recycle materials, including cargo pallets and nets, supporting broader efforts to drive circularity and reduce environmental impact across the industry.
