Cainiao announced that its local express network in Mexico has expanded from 20 states to nationwide coverage. The company has also launched local pickup services in Mexico City and the State of Mexico.
As Cainiao continues to strengthen its self-operated network, customs clearance capabilities and local pickup services, its end-to-end logistics capabilities in Mexico have been further enhanced. The company has also built strong partnerships with leading cross-border and local e-commerce platforms and brands, including Inditex, Mercado Libre, Temu and TikTok.
Shen Jianfeng, Vice President of Cainiao, said Mexico’s logistics market is seeing growing and more diverse demand. On the one hand, cross-border sellers increasingly need stable, compliant customs clearance and a more controllable end-to-end fulfilment process. On the other hand, the rapid growth of local e-commerce has raised domestic sellers’ expectations for broader coverage, faster delivery and more precise service.
“In response, Cainiao has continued to upgrade its logistics network in Mexico over the past year, improving local fulfilment efficiency and reliability through integrated services,” Shen said.
For cross-border customers, Cainiao has strengthened its customs clearance capabilities in Mexico and now offers reliable clearance support. By combining customs clearance with last-mile delivery, parcels can move through Cainiao’s network from arrival to delivery, with better visibility and tighter control over exceptions, helping reduce delays and risks caused by multiple handoffs.
For local e-commerce, Cainiao has accelerated the expansion of its pickup network, which now covers Mexico City and the State of Mexico. Major areas in Mexico City and the State of Mexico now offer two-day delivery, while key cities in other parts of the country can be served within three days. Using AI-powered dispatching, route planning, address recognition and image recognition technologies, Cainiao continues to improve last-mile accuracy and fulfilment reliability.
Since entering the Mexican market in 2024, Cainiao has continued to expand its local network and now operates a 20,000-square-meter sorting centre and 38 consolidation and delivery stations. Located near Felipe Ángeles International Airport (AIFA), a major cargo hub in Mexico, the sorting centre supports faster inbound transfer and parcel processing. Cainiao plans to add more automation at the facility to further improve sorting efficiency and peak-season capacity.
“Mexico’s cross-border and domestic e-commerce sectors are both growing rapidly, making the market a key focus for Cainiao,” said Shen. “We will continue to strengthen our local network and team capabilities.”
With more than a decade of experience in global e-commerce logistics, Cainiao has built strong expertise in digital fulfilment, customs clearance and e-commerce solutions. The company is now applying these capabilities in Mexico to provide local customers with more reliable and efficient logistics services. Going forward, Cainiao will continue to invest across the entire logistics value chain to support the long-term growth of Mexico’s e-commerce industry.
