Qualtrics, the leader in experience management, announced that it has been selected by Thai Airways International Public Company Limited (THAI), the national flag carrier of the Kingdom of Thailand, to amplify the airline’s unified customer experience management programme.   THAI will be using the Qualtrics Experience Management Platform to synchronise useful customer feedback and deliver personalised experiences to its customers in real-time.   According to the … [Read more...] about THAI reinvents Customer Experience with Qualtrics