Qualtrics, the leader in experience management, announced that it has been selected by Thai Airways International Public Company Limited (THAI), the national flag carrier of the Kingdom of Thailand, to amplify the airline’s unified customer experience management programme. THAI will be using the Qualtrics Experience Management Platform to synchronise useful customer feedback and deliver personalised experiences to its customers in real-time. According to the … [Read more...] about THAI reinvents Customer Experience with Qualtrics
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Thai Airways takes delivery of first A350-900
Thai Airways International (THAI) has become the eighth operator of the A350 XWB, following the delivery today of the first of 12 aircraft set to join the carrier’s fleet. The aircraft delivered today is being operated on lease from US-based CIT. After an initial period flying on regional services between Bangkok and Chiang Mai, the aircraft will be deployed on long haul flights soon thereafter, starting with the Bangkok-Melbourne route. Altogether THAI has acquired 12 A350-900s with four … [Read more...] about Thai Airways takes delivery of first A350-900
THAI narrows loss by 62% in Q2 2016
THAI and its subsidiaries announced its second quarter results 2016, posting an operating loss of THB 1,782 million (US$51.4 million) - an improvement from the same period last year by 62.2 per cent. During this quarter, special items were the ongoing Transformation Plan and impairment loss of assets and aircraft that totalling THB 2,300 million with a gain on foreign currency exchange that totaled THB 595 million resulting in the net loss of THB 2,915 million. The continual Transformation … [Read more...] about THAI narrows loss by 62% in Q2 2016
Thai Airways to stick to delivery plan for 12 new A350s
Thai Airways International (THAI) has opted not to postpone the delivery of a fleet of 12 A350-900s, after the military government’s State Enterprises Policy Commission had earlier advocated THAI delay the new aircraft over the next three years to relieve financial burdens weighing on the company's turnaround plan. Airline sources told The Bangkok Post that as per its original agreement with Airbus, THAI will receive its first two A350s over the coming months to be followed by five in 2017 … [Read more...] about Thai Airways to stick to delivery plan for 12 new A350s
THAI receives 777-300ER direct delivery
Thai Aiways received its 25th direct 777 delivery, a 777-300ER (Extended Range), from the Boeing delivery centre in Everett, Wash. Charamporn Jotikasthira, president of Thai Airways, said: "This is a very special delivery for us – our 25th 777 delivery from Boeing. The flexibility of the 777 family has played a significant role in our continued success and our latest 777-300ER will ensure we continue to expand our long haul markets efficiently and … [Read more...] about THAI receives 777-300ER direct delivery
THAI receives 777-300ER direct delivery
Thai Aiways received its 25th direct 777 delivery, a 777-300ER (Extended Range), from the Boeing delivery centre in Everett, Wash. Charamporn Jotikasthira, president of Thai Airways, said: "This is a very special delivery for us – our 25th 777 delivery from Boeing. The flexibility of the 777 family has played a significant role in our continued success and our latest 777-300ER will ensure we continue to expand our long haul markets efficiently and … [Read more...] about THAI receives 777-300ER direct delivery
