The International Air Transport Association (IATA) announced global passenger traffic results for March 2020 showing that demand (measured in total revenue passenger kilometers or RPKs) dived 52.9% compared to the year-ago period. This was the largest decline in recent history, reflecting the impact of government actions to slow the spread of COVID-19. In seasonally adjusted terms, global passenger volumes returned to levels last seen in 2006. March capacity (available seat kilometers or ASKs) … [Read more...] about Passenger demand plunges in March as travel restrictions take hold
Carriers
MASkargo boldly flies A380 for London cargo
MAB KARGO SDN. BHD. (MASkargo) recently executed a bold move by flying the Malaysia Airlines' A380 aircraft to London carrying only cargo. Flight MH04 departed KLIA at 9.50am on Tuesday with 26tonnes of cargo made up of mostly e-commerce goods originating from Guangzhou. "This is definitely an innovative and "beyond-the-box" approach on our part; as no other Airbus A380 equipped airline that we know, has done this", said Ibrahim Mohamed Salleh, MASkargo's Chief Executive … [Read more...] about MASkargo boldly flies A380 for London cargo
Barbara Bergmeier Appointed Head of Operations
Airbus Defence and Space has appointed Barbara Bergmeier, 50, as Head of Operations and Member of the Executive Committee, effective 1 December 2018. She succeeds André-Hubert Roussel, 53, who will become Chief Executive Officer (CEO) of ArianeGroup, a 50-50 joint venture between Airbus and Safran, effective 1 January 2019. Barbara Bergmeier joins Airbus Defence and Space from Vilsbiburg, Germany-based Dräxlmaier Group, where she has been Chief Operating Officer and an Executive … [Read more...] about Barbara Bergmeier Appointed Head of Operations
Cebu Pacific implements new check-in baggage policy on Cebgo flights
Passengers booked on any Cebgo flight will be able to purchase a limited number of large (32 kilograms) and extra-large (40 kilograms) check-in baggage. Each passenger can only purchase one 32 or 40 kilogram baggage. The opening of a higher baggage allowance for Cebgo flights will also be made available for passengers with connecting international flights on Cebu Pacific. In line with continued efforts to streamline operations and provide a more efficient check-in … [Read more...] about Cebu Pacific implements new check-in baggage policy on Cebgo flights
THAI reinvents Customer Experience with Qualtrics
Qualtrics, the leader in experience management, announced that it has been selected by Thai Airways International Public Company Limited (THAI), the national flag carrier of the Kingdom of Thailand, to amplify the airline’s unified customer experience management programme. THAI will be using the Qualtrics Experience Management Platform to synchronise useful customer feedback and deliver personalised experiences to its customers in real-time. According to the … [Read more...] about THAI reinvents Customer Experience with Qualtrics
SIAEC signs service agreement for SilkAir Boeing 737
Mainboard-listed SIA Engineering Company Limited (SIAEC) announced the signing of its comprehensive Services Agreement with SilkAir (Singapore) Private Limited (SilkAir) for its latest fleet of Boeing 737 MAX aircraft. The Company currently has existing Services Agreements with SilkAir for its Airbus A320 and Boeing 737-800 aircraft. The new agreement for the 37 Boeing 737 MAX aircraft is for a term of 12 years, with an option to renew for a further period of 5 years. The Company’s … [Read more...] about SIAEC signs service agreement for SilkAir Boeing 737
